Please find below our Terms and Conditions which contains important information for you to read before placing your order.

Wedding Invitations
-Samples
Samples of our wedding invitations are available to purchase online from our Shop. The purpose of these is to enable you to see the quality and standard of our work should you be considering placing an order but would like a sample to view first. They will be printed with standard, non-customisable text.

-Enquiries
There is an enquiry form for all our wedding invitations which you can fill in should you have a general question to ask or just wish for further information or a quote on these. We will then get back to you to discuss your requirements in more detail.
If you would like further information on our wedding invitations, you can contact us using the Enquiry form for these on our Shop or Contact page and we will get back to you promptly!

-Payment
If you decide to proceed with an order for your wedding invitations, a non-refundable 50% deposit is required to secure your booking. This is payable by bank transfer to our company account. The remaining balance will be payable once you have approved your digital proofs via email and have confirmed you are happy to go to print. Once the final balance has been paid, your invitations will go into production and be ready by an agreed date. Timescales for invitations are typically 4 weeks from the approval of your proofs but this can change during busy periods and this will be advised at your time of purchasing.

You will be sent a confirmation email on receipt of your payment, along with an estimated date of when to expect the digital proofs of your invitations.

-Proofs
The customer must check the layout and wording of all proofs received. Vintage Twee is happy to make additional changes and corrections to the digital proof to ensure it is exactly how you would like it to appear before it goes to production, however we cannot take responsibility for any mistakes within the content of the text, such as spelling or grammatical errors which have been noticed after approval has been given. Any changes made after customer’s initial approval will be subject to a charge at our discretion.

Sending information to us for customised items
Please ensure that your wording and content for all customised items are sent to joanne@vintagetwee.com in Word format. Please do not send content for customised orders in the body of an email as layout and wording can sometimes get distorted. It is the customer’s responsibility to check any guest names/details carefully before sending as information is copied and pasted to avoid mistakes and Vintage Twee cannot be held responsible for this.

Upon placing your order, Vintage Twee will inform you of a date by which we will need to receive the information/wording for your items in order for them to be completed on time. Please note that failure to have this information over by the agreed date may result in your order being delayed and extra costs incurred should we need to move our workload around to accommodate this.

Quotes
All prices are subject to change at Vintage Twee’s discretion and all quotes will be valid for a period of 30 days only.

Copyright
All designs on this website are copyright of Vintage Twee and must not be copied or reproduced in any form without agreement. If you would like to use any of images of our products for promotional purposes, please do let us know via email and we can send you these. We welcome this and just ask for a credit and link back to www.vintagetwee.com. Thank you!